TellPayless ― Take Official TellPayless® Survey ― Get Free $5 Coupon



Louis and Shaol Pozez, cousins, founded the first Payless shoe store in 1956. It is based in Topeka, Kansas. 5 short years later, in 1961, it went public under the name “Volume Shoe Corporation”. By 1979 it had merged with the May Department stores, but separated in 1996 to become its own independent public company.

More recently in 2012, it was co-purchased by Wolverine World Wide, Blum Capital and Golden Gate Capital for the hefty sum of $1.32 billion dollars. The past few years have been tough for the shoe company, as they closed all stores in Australia in 2016, with over 700 job cuts. Then in April of 2017 Payless actually filed for Chapter 11 bankruptcy and had to close 400 US stores.

They are still trying to recover and improve their customer experience so they don’t need to go through more bankruptcy or fully close, so they offer a customer survey to get your feedback and opinions in exchange for a coupon you can use on your next visit.

This helps them improve and gives you a free coupon, which is always nice!

Survey Prize

Upon completion of the survey, you will receive a coupon code you can use on your next visit to a Payless shoe store.

  • Coupon code, likely a $5 off coupon to use on your next Payless purchase

How To Take The Survey

Taking the survey is simple. All you have to do is buy something at a Payless store, which is very easy to do, of course ;). Then you take the code printed on your receipt and enter it online at to take the survey where at the end you will receive your coupon.

  1. Make a purchase at a Payless store
  2. Hold onto your receipt
  3. Go online to
  4. Answer all survey questions
  5. Save the code presented at the end of your survey to use as a coupon for your next Payless purchase Survey Homepage

The Payless survey homepage is orange and white like their store logo, and starts by asking you to enter the 13 digit access code printed on your receipt. Here’s what it looks like when you visit: Survey Rules

  • You must make a purchase to be eligible for the survey
  • You must save your receipt so you can enter the 13 digit code printed on it to start the survey

Contact Payless

Phone: 1-877-474-6379
Email: [email protected]

Contact Online

4 thoughts on “TellPayless ― Take Official TellPayless® Survey ― Get Free $5 Coupon

  1. Was a rewards member. You didnt have the shoes that i buy when the discount was for less has name brand for your price to me. I buy shoes for 5 kid in the house.when management dissapointed me you show you are too big. I will go elsware

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