MyCFAVisit — Take Chick-fil-A® Survey — Free Sandwich



How cute is the name “Dwarf Grill”?!

Chick-Fil-A was originally named Dwarf Grill.

Truett Cathy opened the “Dwarf Grill”, a tiny dwarf-sized restaurant, in Atlanta in 1946.

The tiny Dwarf Grill restaurant was so popular and successful it ended up growing into the large chain of yummy chicken restaurants we know as “Chick-fil-A” today.

Today, Chick-Fil-A is the largest fast-food chicken restaurant in the entire US. Crazy to think how its humble “Dwarf Grill” beginnings have now grown into literally the biggest chicken restaurant in America.

Religion plays a large role in Chick-Fil-A’s values and even how they run the business.

Cathy had strong southern Baptist religious origins, making him aware of the religious “day of rest”.

He observed the toll working in a restaurant 7 days a week took on employees, and recognized how that was also hurting whatever businesses the overworked employees worked for.

Because of his religious background and the toll he knew overworking took on employees, he made a decision to close the Chick-Fil-A restaurant on Sundays.

This decision gives all Chick-Fil-A employees rest which not only improves their physical and mental health, it also improves their service and loyalty to his restaurants.

Shutting an entire restaurant down one day every single week is something unique to the Chick-fil-A brand that is still practiced to this day. The restaurant is also closed on Thanksgiving and Christmas.

Today Chick-Fil-A is a fast food giant, competing with other behemoths including the largest chain in the world, McDonalds.

And to think it all started from Truett’s humble foundings of the original tiny little Dwarf Grill restaurant.

inside chick fil a

In addition to promoting employee health and happiness with their Sunday day off of the week, the restaurant also cares about its customers and their happiness.

To increase customer satisfaction and improve the overall experience for its patrons, Chick-fil-A offers a MyCFAVisit survey where customers who take it receive a free sandwich coupon to use on their next visit in return.

Learn how to take the survey and more specifics by reading below. Details

Survey PrizeFree Original Chicken Sandwich
Receipt Valid For2 Days
Coupon Limit1 Per Person Per Visit
Purchase Required?Yes

MyCFAVisit Survey Prizes

  • Free Chick-fil-A sandwich

How To Take The Survey

  1. Buy an item or more at a Chick-fil-A
  2. Save your receipt
  3. Go online to and enter the code on your receipt to start the survey
  4. Answer all survey questions
  5. Your code for your free sandwich or other offer printed on your receipt will be emailed to you within 24 hours of completing the survey

Chick-Fil-A Survey Homepage

When you land on the Chick-fil-A survey homepage, you’ll be met with this lovely view:

MyCFAVisit Rules

  • You must make a purchase at a Chick-fil-A to enter the survey
  • You must complete the survey within 2 days of your visit
  • You must save your receipt so you can use the code on it to enter
  • Your coupon code will be emailed to you within 24 hours after completing the survey
  • One code max can be used per person per visit

Contact Chick-fil-A


1 866 232 2040
Mon – Sat
8 AM – Midnight US EST

Mailing Address:

Chick-fil-A CARES
P.O. Box 725489
Atlanta, GA 31139-9923

Contact Online

Looking for more?

To stay up to date on recent news and articles written by Chick-fil-A feel free to check out their blog “The Chicken Wire”

74 thoughts on “MyCFAVisit — Take Chick-fil-A® Survey — Free Sandwich

  1. This store is always BUSY, BUSY, BUSY and still gets my order right 100% on my lunch stop! Thanks Chick Fil A.
    Denise Haley

    1. i eat at Chick Fil A a lot. almost always it’s the best,but today the chicken sandwich was burnt so bad i had to cut away the outside and eat only the center .

      1. Yes same here I called the store after whole day trying to get Thru to put in code . Said someone would call me me going on 2 weeks and stupid me went back to another store and made a purchase guess we need to complain more since free sandwich seems like a fraud

        1. I want to change my last reply to say that the manager at the Glendora chick fil A made good and she takes care of her customers so I can’t say that about all stores but Glendora store is the store to go too Great management so thanks Glendora chick fil A for making it right. Mr D

      2. I didn’t receive code for free sandwich serial number 0180108-00856-1237-0319-98 store# 00856 3-19-19 total $4.91 time 12:37:14pm

    1. I took the survey from my receipt, but no success with the coupn for the free sandwich! something is wrong with your site!

  2. I tried to take the survey and upon entering the serial number it gave me an error message twice. The third time it would not allow me to enter the serial number again.

  3. If you want me to do the survey at least give me enough time to complete it. After it timed out I could not re-enter any info.

  4. This is a joke – cannot get it to work and get code…Chic-Fil-A is great but not this site… Someone needs to work on it….and quick – not giving Chic-Fil-A a good rating…and they have always been A+ in all they do.

  5. I wanted to take the Survey, after three tries,could not recieve a reponse, all well I guess i will eat at Frishs their Survey is much easier and their CHICKEN BREAST IS ABOUT A THIRD larger for the same price, and you dont have to beg for silver ware1

  6. Was not able to do survey within 2 days , 3 days late , now it is no longer good . I spent my money there and I think I can still remember how it went if I try real hard . Survey is ment to improve experience with your company well you might as well put a roach on my sandwich , this left a bad taste in my mouth . Not smart !

  7. We like to eat at Chick-fil-A. The sandwich is always good and the service is good and quick.
    Glad we have one in Blairsville, GA.

  8. I usually have the best service and meal at chick fil-a…but this last visit left me very dissatisfied….
    I ordered my salad and a small coke, I did not get the soda…and it was not on my receipt, when I got to my seat I realized I had no drink and it was not on the receipt, so I went back to the register and told the clerk, since it was lunch time there was a crowd I was told to go back on line…that was not acceptable..and had no drink. There were servers standing around not attending diners…& I felt someone could have helped me with the soda.

  9. your website stinks couldn’t get it to work as well as a lot of other customers why bother you can’t even get a good website

  10. I love chick-fil-la, I along with many more are called regulars by the great employees. A lot of the older folks share the morning paper . The operator recently canceled it, Many of us eat there 4-5 times a week .we would like to have the paper back. This is at 540 Emory Rd. Knoxville,Tn. Thank You

  11. Looks like I am not the only one who can not complete the survey ..I tried calling the number listed and the lady who answered was of no help whatsoever..In fact she told me to quit talking over her. I am a senior citizen and did not appreciate being talked down to. The survey needs to be simplified greatly or else remove it altogether

  12. I’ve never had a problem with the survey and I’ve had numerous free sandwiches. Just did a survey and it took me less than 2 minutes. Very thankful for our Chick-fil-A in Winston-Salem, N.C. For the owner, Peter and the manager, Daniel. The entire staff is always friendly and eager to help you.

  13. Y’all make this survey to hard, one doesn’t need to go around the world to find a simple survey, how silly 20 places to lookK???????!!!

  14. I tried to sign up for free sandwich wasn’t able to the website was giving me problems for 2 days I called the store they said someone would call me but haven’t received a call

  15. Your survey is very confusing and difficult to complete. Why do you need all of my personal information. Tried three times

  16. Same as everyone else, ate at CF, got a survey but it would not let me complete the survey. Have done this many times but never been rejected before. Ate there on 3/26 and tried to complete the survey on 3/27. Didn’t ask for someone to call Mesa other people have asked about the problem with no response. This is very strange.

  17. I have been trying to put my serial number in on the site and its not working . Please help, Serial number is 8063357-03177-1256-0506-91.

  18. I have been trying to get to the survey for two days now. Still not able to get own, fix the thing or quit puting you can win if you do the survey in two days of visit. thank you very much.

  19. I tried opening, will not open! Tried several other ways still will not open.
    The site has a glitch, needs an IT person to check it out!

  20. Food was good. I asked for waffle fries to be well done but they were just cooked and soggy. I took them to counter and informed workers that the fries were not well done. The fries were put in the garbage. They got the potatoes right on the second try.

  21. I feel they make it harder to get a free sandwich now.
    I miss the old coupon style. We could take the survey within HOWEVER amount of days and be generated a code instantly! Now, majority of the time, it isn’t even emailed like it said it would be!

  22. I received the free sandwich on my phone but subsequently cleared my inbox.
    Can you send me another QR code for the free sandwich ?

  23. Serial Num:0570103-03220-1305-1018-99 sent my request on 10/20/19 but have not received a free Chick-fil-a Chicken Sandwich as of today 11/10/19 Why not?

  24. I am having trouble with taking the survey, this is the 7th time it won’t take the numbers on my receipt. I have talked to people at your corporate offices and also to the managers at the Mt. Airy Store in NC to no avail. I eat there 6 days a week and now am wondering if maybe there is a employee problem.

  25. Will not take the numbers for my survey. I tried over and over to do the survey. Need to make sure the survey works right when telling your customers to take the survey.

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